The desk
Contact
One address answers for this handbook: contact@roc-uk.org. Write about a page, a source, a date or a correction, and the reply will be about the page.
Last checked on 3 September 2026
What is the address?
Write to contact@roc-uk.org. It is the only address on this site and it reaches the desk that writes the pages.
What is worth writing about?
Four things get a useful answer. A source line that points at the wrong section or the wrong date. A page that describes a rule which has since changed, with the date of the change if you have it. A term used here in a way that does not match how it is used in England. And a request to reuse a page or a table, which is answered case by case.
Corrections are published rather than made quietly. When a page changes because a reader wrote in, the change is logged with its date in dated notes, so that anyone who read the older version can see what moved.
What cannot be answered here?
Anything about one person's situation. This handbook explains what the law says and where it says it; it does not assess needs, does not estimate eligibility, does not name a provider and does not advise on a decision that has been taken about someone. A question of that kind belongs with an advice or advocacy service, and independent advice and advocacy sets out what those services do and when to ask for one.
Where is the method set out?
The method, the sources and the reasons for the reserves you will see on some pages are set out in how this handbook works. It is the page to read before writing in about a fact, because it explains why some cells and sentences deliberately stop short.